03
Operational clause
Orders and Payment
Prices, payment methods, and any order conditions are confirmed at the time of purchase or request. Where prepayment is required, the order will not be processed until payment is received and verified.
Acceptance of Terms
By accessing this website or using our services, you agree to these Terms and to the lawful use of the site. If you do not agree, you should not use the website or submit any request.
Document summary
The following clauses provide the primary opening framework and related reference points for this document.
Section 01
Acceptance of Terms
By accessing this website or using our services, you agree to these Terms and to the lawful use of the site. If you do not agree, you should not use the website or submit any request.
Section 02
Scope of Services
Petal Palette provides florist workshop services, including seasonal bouquets, made-to-order bouquets, vase flower arrangements, and local flower delivery, subject to availability and the information provided by the customer. Any request may be reviewed and confirmed before it is accepted.
04
Operational clause
Availability and Fulfillment
We may decline or limit an order if flowers, materials, or delivery capacity are unavailable, or if the request cannot be reasonably fulfilled. Any timing stated for same-day service is subject to availability and operational conditions.
05
Intellectual Property
All website content, including text, images, designs, and layout, belongs to Petal Palette or its licensors unless stated otherwise. You may not copy, reproduce, or use such content without prior written permission.
06
Disclaimer of Liability
To the extent permitted by law, we are not responsible for indirect, incidental, or consequential losses arising from use of the website or from floral products and services, except where liability cannot be excluded. Natural variation in flowers, colors, and presentation may occur.
Legal SummarySections 07–08
Formal Legal Summary
The clauses below provide a compact summary of key legal positions, notices, and reference materials applicable to this page. Review each clause carefully and consult the linked source record where additional detail or controlling language is provided.
07Clause Record
Governing Law
ReferenceHCCH
These Terms are governed by the laws applicable in Colombia, and any dispute shall be handled by the competent courts or authorities in Colombia, unless mandatory law requires otherwise. Nothing in these Terms limits rights that cannot be waived under applicable law.
08Clause Record
Updates and Contact
ReferenceUN Declaration
We may update these Terms from time to time by posting a revised version on this website. Continued use of the website after an update means you accept the revised Terms, and you may contact us through the website for questions about them.